Return & Refund Policy

What is your return policy?

We offer return/replacement of Products ordered on SODESIGN within 7 days of delivery of the order. We only ask that you don't use the product and preserve its original condition, tags, and packaging. All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact

What is the refund policy for the returned item? 

 

We offer return/replacement of Products ordered on SODESIGN within 7 days of delivery of the order. We only ask that you don't use the product and preserve its original condition, tags, and packaging. All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact

How does Refund work on based on the different modes of payment :-


If you have paid for the order using bank account/credit card/debit card, then the refunded amount gets credited to your bank/credit card account within 10 business days from the date of by SODESIGN, after the products clear the Q.C process.

  • We do not have COD option as yet
  • How do I return/exchange my order? 

  • We offer easy self-service return process. To return/exchange your order, please drop and email with heading/subject as RETURNS order no <> to help@sodesignfactory.in and we will respond

     

When will my return get picked up?

 

We do not have a pick up facility as yet. You have to courier the product with proper packing done to address mentioned below.

The return charges will be borne by customer.



SO Design factory pvt ltd, No 13 5th cross H siddaiah road sudhamanagar bangalore 560027.

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